We follow a structured process to help clients resolve a conflict:
1. We analyze concerned interests, environment and evolution of the conflict
2. We identify strategic options to resolve the conflict
3. We assess pro´s and con´s for various strategic options and their possible re-combinations
4. Clients select best option to resolve conflict
Why analyzing concerned interests, environment and evolution of the conflict?
While the history of conflicts is important to know, the story involved parties are telling about the discourse is often incomplete. If you want to resolve conflicts you need to understand what drives the conflict.
Often much of the complexity in conflicts is hidden. Underneath the surface you find relations between parties and their environment, their value systems and their interests. If you want to resolve conflicts you need to understand what interests, needs and values are concerned.
We assess conflicts and show you hidden drivers. With this knowledge you will be able to draw a roadmap to resolve the conflict.